Excellent  
    
 Based on 46 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Cindy Hayes 
 
15. June, 2021.
 
 
  
I called Shannon Heating & Cooling on Saturday of Memorial weekend not expecting a real person to answer, but to leave a message hoping to request service for Tuesday when they opened. My furnace was not working. To my surprise, the phone was answered by a real person and I believe it was the owner!  I explained the problem and he told me a technician would call me shortly. 90 minutes later the tech and called me, been here and had the furnace working. In a time when customer service is almost nonexistent,  I cannot express my amazement at how this company operates and takes care of their customers. Very rare!! I am so appreciative. Wonderful people to deal with!! Thank you!! I highly recommend them for your heating and cooling needs!
  
 
  
 
 
 
  
 
 
 Tom 
 
16. May, 2021.
 
 
  
The best around, bar none
  
 
  
 
 
 
  
 
 
 Rev. Gene Edwards 
 
4. March, 2021.
 
 
  
They are the best. Our furnace went down two times in one day and they were here to fix it both times.
  
 
  
 
 
 
  
 
 
 Lindsey Flowers 
 
16. February, 2021.
 
 
  
On Sunday 2/14/21 in the early morning hours when temps were well into the negatives and we were getting half a foot of snow our furnace died. We called, they came out to our rural home quickly, and assessed the situation. Monday morning they went to Springfield to get a new furnace for us while other members of their crew removed our old one. By 430 in the afternoon Monday we had heat again. They were all professional, knowledgeable, and exceptional. We couldn’t be more pleased and highly recommend this company for coming to our rescue and not charging an arm and a leg for it!
  
 
  
 
 
 
  
 
 
 Chris Matlock 
 
11. February, 2021.
 
 
  
Within a matter of a couple hours they had a technician at my house fixing my water heater. Great customer service and very polite people working for them. Highly recommend their service to anyone who ask!
  
 
  
 
 
 
  
 
 
 Bonita Childress 
 
17. November, 2020.
 
 
  
Shannon's comes highly recommended from us..they are professional on time efficient friendly get the job done kind of people. We are very satisfied with our new system. Have and always will use and recommend Shannon's. heating and air. Job well done and we enjoyed the crew who installed. Thanks again for your service.
  
 
  
 
 
 
  
 
 
 Jacqueline Allen 
 
8. November, 2020.
 
 
  
10 yr parts and labor . Very nice my house is warm.i am happy great job guys.