HVAC 5-Star Review Shannon Heating and Cooling

Matt Anderson

January 13, 2020

We are very thankful that Shannon Heating and Cooling is just a phone call away. They have bailed us out of many situations, like coming home to no hot water or a pilot light being out. All I ever hear is “We will be right there”. Thank you all!

Peter Whipple

January 13, 2020

5 Stars & 2 thumbs up for this great family owned company! Can’t say enough good things about Bob & Brenda Shannon, their family and crew of long term professionals. They have helped me build two homes and taken fantastic care of us for past 9 years (routine & emergency calls). Heat pumps, geo thermal, radiant tubes in floor, etc – if you can think of it, they will professionally design and install it!

News-Journal

July 15, 2017

We have worked with Shannon Heating and Cooling for many years. They have always responded to our needs in a timely fashion and have strived to remedy whatever problem we have. We have had a couple occasions when we have had an emergency situation and they have responded immediately to our call and fixed the problem. We appreciate Bob and his staff and all that they do for us as a business but also for all they do for our community.

HVAC Personalized Review Note Shannon Heating and Cooling

Bill Kramer
McDonalds

July 15, 2017

Shannon Heating and Cooling responds quickly to our needs when we have an HVAC or refrigeration problem. The staff is knowledgeable, friendly and above all honest.

Karen Coats

July 15, 2017

When I call with my problems we are having, they are quick to respond and resolve the issue. I appreciate the way Bob, Brenda, and their staff maintain quality and honesty in their business!

Thomas W. Brown

July 15, 2017

Shannon Heating and Cooling replaced my old furnace with a new, efficient model. The transaction went very smoothly and I was completely satisfied. They are professional, honest and reliable.

HVAC testimonial Note Shannon Heating and Cooling, In. Mountain Grove, Mo

Gary and Cindy Peterson

July 15, 2017

In our business an electrical breakdown can be critical. For the past 15 years, Shannon Heating and Cooling has provided our company with prompt, professional service — service which enables us to take care of our concrete and gravel customers. Thanks to everyone at SH&C!

Hugh Heller

July 15, 2017

Dear Bob,

On behalf of Kathy, Jean and myself, we want to express our great appreciation to you and your people for your wonderful work. I’m sure when the first winter storm hits we will be thinking of you over and over for your good service.

Melinda

July 15, 2017

Matt,

Just wanted to let you know that we are extremely pleased with the service and workmanship that we received from you and everyone else that worked on our house.

client testimonial Note Shannon Heating and Cooling, In. Mountain Grove, Mo

Rick Berry

July 15, 2017

The personal repair installers and salesperson were helpful, cheerful, informative and speedy.

Bob Hoylman

July 15, 2017

You are the only ones we trust to work on ground source heat pumps around here.

Vicky Chamber

July 15, 2017

I’m so glad you could repair the A/C that day — and I’m so glad I did the Comfort Club.

Phyllis Barnes ★★★★★ a week ago
Amazing workers professional and courteous . Very knowledgeable and so will ing to accommodate this old house. Also working with a redo going on. Determined to give me exactly what was needed for my individual needs. Rom and Blane treated … read more and started each day smiling and getting it donethe unit is performing over my expectations . Thank you
Billy Stewart ★★★★★ 5 months ago
Shannon Heating and Air has always been very timley with service,almost always that day or early the next. In a business setting if my air or heat are down I need it done promptly to best serve our customers and they always do the best … read more the can to get us up and running.
Aaron Robbins ★★★★★ 2 months ago
We had a tree hit our home and air conditioner. They came out quick, we’re so helpful, professional, and have an honest and accurate quote. Highly recommend.
Isaac Lawson ★★★★★ 2 weeks ago
Shannon's have been great to work with on multiple projects. Great response time and professional service.
Jamie Nipper ★★★★★ 5 months ago
These guys are awesome, great to work with very knowledgeable and always show up when needed! Great for commercial and residential service and installation. I really appreciate working with them and their staff.
Karen Hill ★★★★★ 3 months ago
These guys were on the ball! Came out immediately and assessed the situation. They were very friendly, professional, and worked very hard. . I.would recommend them!
Bradford Taylor ★★★★★ 2 months ago
I can't say enough good things about Shannon Heating & Cooling. They are fast, affordable and very responsive. Its nice to have a company the provides such important services that you can count on!
Brandon Schmitt ★★★★★ 3 months ago
They provide excellent customer service!! When you give them a call they show up in a timely manner and get you taken care of!
Sharon Ortiz ★★★★★ 4 months ago
We appreciate the professionalism and quick response! Smart Storage Solutions and myself appreciate how far you all go for everyone. Thank you!
Richard Nelson ★★★★★ 4 months ago
Had the opportunity to get a home efficiency upgrade of a new York heat pump and furnace. Shannon heating and cooling team made the process painless with quality workmanship and product at an affordable price. I would recommend Shannon … read more heating and cooling for any of your heating and cooling needs.
Julia Freeman-Johnson ★★★★★ 5 months ago
Honest & hard working. They have been great answering all my questions.ServicesHVAC system repair, HVAC system maintenance, Heating system installation, Install thermostat, Install AC, Thermostat installation
Gary Curran ★★★★★ a year ago
I have worked with Shannon's many times and have always been completely satisfied. I have worked with several other heat & air companies in the past and would rate Shannon's above all of them. They provide excellent service … read more and equipment.
Dylan Penner ★★★★★ a year ago
I’ve worked with them and have 2 of their systems in my house and all I can say is they are the best! They have the best workmanship and are the most professional in the area.. And that 10 year warranty is awesome
Marsha Stratton ★★★★★ 6 years ago
We had an unusual setup for our unit. They worked tirelessly to make the perfect fit! We are all electric and our bills are almost half as much as they were before, that’s year around. Such a great savings! We are thrilled. They also … read more provide excellent yearly maintenance. We highly recommend Shannon Heating & Cooling when you are ready to replace your heating/cooling system.
Amy Emery ★★★★★ 6 years ago
We wouldn't go anywhere else!! Over the years, we've worked with Shannon's on service work and installation. They went above and beyond to help keep a 50+ year old system running until we finally replaced it this year. They've … read more also worked on smaller appliance service needs as well. From the owners to the workers, they are all great to work with! They are prompt, courteous, fair, thorough, and clean! We highly recommend them!
Cindy Hayes ★★★★★ 4 years ago
I called Shannon Heating & Cooling on Saturday of Memorial weekend not expecting a real person to answer, but to leave a message hoping to request service for Tuesday when they opened. My furnace was not working. To my surprise, the … read more phone … More
Doran Coberly ★★★★★ 2 years ago
My ac went out and one company told me it would be 4-6 weeks before they could get to me, in the middle of a heatwave. I called Shannon and they got a system installed two days after I called. They were fast, professional, did exactly what … read more they said they would do, when they said they would do it. New system is great.PositiveResponsiveness, Punctuality, Quality, Professionalism, Value
Bonita Childress ★★★★★ 4 years ago
Shannon's comes highly recommended from us..they are professional on time efficient friendly get the job done kind of people. We are very satisfied with our new system. Have and always will use and recommend Shannon's. heating … read more and air. Job well done and we enjoyed the crew who installed. Thanks again for your service.PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesInstall AC, HVAC duct & vent installation, Heating system installation, Install thermostat
David Homer Jr ★★★★★ 6 years ago
Have had the privilege of having them install a system in our home and in our Church. The work has always been correctly installed and working perfectly. At the Church there was a factory default in one of the systems, they promptly came … read more out and fixed it and went ahead and replace the parts in the other three systems. Dealing with Shannon's heating and cooling staff has always been a great experience. Their installers are hard working and honest men.
Catherine Alderman ★★★★★ 6 years ago
My mother called because our air conditioner wasn't functioning properly and Steve showed up within an hour and had it fixed in less than that. He was very courteous and professional. We've used Shannon a couple of other times … read more and always had excellent experiences with them. Highly recommended.
Barbara Flanagan ★★★★★ 6 years ago
We called Shannon's H&C for a service call after our electricity had gone off for three hours and the heater started flashing a code. They sent a service rep out immediately, and had our unit up and running in short order! Unbelievably … read more good and professional service is only one of the many great reasons we love our heating and cooling company!
Cheri Grisham ★★★★★ 5 years ago
We purchased a new 5 Ton York Heat pump and Air handler due to ours being taken out by a bad storm.The staff at Shannon’s were very compationate and quick to help us get life back … More
Beth Zeitler ★★★★★ 4 years ago
We have experienced the highest quality of service on every project they have completed for us. Always on time, show up for emergencies after hours quickly, very courteous and go above and beyond getting the job done. We highly recommend … read more them and will continue to use them for any future needs!
Levi McDaris ★★★★★ 5 years ago
I recently purchased a Geothermal unit and had installed by Shannon Heating & Cooling and would definitely recommend them. Very professional work and the best customer service. They will stand behind their work and very easy to … … read more More
Steven Gum ★★★★★ 7 years ago
They completed a very professional job for my new office. From the initial expertise of Matt to the guys who installed the unit they were great. I've also had them do work at my home and every time they are very helpful and professional. … read more
Dale Conklin ★★★★★ 3 months ago
Did an excellent job under very difficult circumstances.ServicesHeating system installation, Install AC
Bridget Williams ★★★★★ 6 years ago
We have always had fantastic experiences with Shannon Heating and Cooling. They come weekends or nights and we appreciate their concern. They have put in several new units for us over the last for five years in different buildings and their … read more employees are professional znd know what they are doing. It is wonderful to have excellent workmanship and materials in a contractor. A great experience.
Mike Parsons ★★★★★ a year ago
Shannon's always get you back running asap and it's fixed the first time. I know they aren't going to cut any corners on quality and I don't have to worry about their employees in my house if no one is home. The only … read more company I will call.
Eric Gettys ★★★★★ 6 years ago
As a general contractor I have worked with Shannon’s for the last 13+ years. They have always been professional and provided top notch service. Every person they employ is top notch. I can feel comfortable completing a job knowing that … read more if any problems arise Shannon’s will make it right. Whether it’s a high end home or a commercial job I always use Shannon Heating and Cooling.
Keith Miller ★★★★★ 6 years ago
They have always been very prompt and done the work correctly the first time! They are one of the most honest contractors you will find. Bob, Matt, Paul and the rest of the workforce are great to work with. All have been there a long time … read more and very knowledgeable.
Shantella Richardson ★★★★★ a year ago
Very good company. Have always came and worked on stuff in a timely manner and will make sure that you are taken care of. Very reasonable and professional.
Curt Black ★★★★★ 3 years ago
Wow!! Contacted early on Monday morning to repair outdoor woodburning Hardy furnace. They were on-site within the hour and had the parts on the truck for the repair! The technician was helpful and friendly! Fantastic service!PositiveResponsivenessServices … read moreHeating system maintenance
Jim Pokorny ★★★★★ 2 years ago
They have been our heating and air conditioning business for many years. Honest company, trustworthy, reliable, will stand behind their work, will go above and beyond what's expected.Jim and Rosanne PokornyPositiveResponsiveness, … read more Punctuality, Quality, Professionalism, ValueServicesHVAC system maintenance, A/C system repair, Repair HVAC
Amber Kelly ★★★★★ 6 years ago
Woke up to no hot water, on a Sunday! They quickly answered our after business hours call, and sent someone immediately over to check it out. After finding it needed replaced they went directly to their shop to see if they had one in stock. … read more Thankfully, they did and came right back over and installed it! Top notch service, company and family!! We were very grateful to them!
Chrisandra Marie ★★★★★ 10 months ago
They were able to get a very old boiler furnace back up and running.Thank you!
Janet Drake ★★★★★ 10 months ago
We are very happy with the professionalism of Shannon Heating and Cooling. They are the best in the area.
Chris Matlock ★★★★★ 4 years ago
Within a matter of a couple hours they had a technician at my house fixing my water heater. Great customer service and very polite people working for them. Highly recommend their service to anyone who ask!PositiveResponsiveness, Punctuality, … read more Quality, Professionalism, ValueServicesService not listed
Alonda Elliott ★★★★★ 4 years ago
They were very helpful in working with our insurance company, the guys were on time , installed the unit quickly, cleaned up after themselves and our new unit works great !PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesHVAC … read more system maintenance, A/C system repair, Repair HVAC
Carol Jean ★★★★★ 8 years ago
I've always had great experience with them. I've done business with them for many years they've been honest and professional I will continue to use them and advise friend and family to do the same.
Darrell Wray ★★★★★ 4 years ago
Shannon Heating and Cooling is the best company I have ever used for home services. I can't recommended them stronger. They are the best!
Shari Mccallister ★★★★★ 5 years ago
They have worked on my floral cooler for 29 years. They are always helpful and very efficient in doing the job. Highly recommend.
Nathan Culver ★★★★★ 6 years ago
As a general contractor, every time I have worked with Shannons it has been a very professional and good experience. Great communication and service.
Michelle Melton ★★★★★ 2 years ago
Our heating system went on the fritz and they updated our air conditioning unit at the same time. The process was quick and efficient!ServicesInstall AC, Heating system installation
Debbie Rich ★★★★★ 5 years ago
Great company to work with! I’ve known Bobby and Brenda for over 40 years and they have always treated us right.
Stephanie Bradshaw ★★★★★ 5 years ago
Great company!! Fast and reliable and everyone is friendly and easy to deal with!! Always get quick responses when I call. Thank you!PositiveResponsiveness, Punctuality, Quality, Value
Rev. Gene Edwards ★★★★★ 4 years ago
They are the best. Our furnace went down two times in one day and they were here to fix it both times.
John Kelly ★★★★★ 6 years ago
This is the best HVAC company in our area. Always responsive , top notch employees , and best quality around .
Chris Miller ★★★★★ 2 years ago
Last year they fixed up my AC with a capacitor. This year they troubleshot me on the phone! Thanks guys.
Kody Johnson ★★★★★ 2 years ago
Did a great job in a difficult situation. Responded quickly to us having no a/c.
Jacqueline Allen ★★★★★ 4 years ago
10 yr parts and labor . Very nice my house is warm.i am happy great job guys.
Rocky Gilbert ★★★★★ 6 years ago
Great customer service and they stand behind their products . I would recommend York to anyone.
Heidi Kelly ★★★★★ 5 years ago
Great company with excellent employees! Always fast and friendly!!PositiveResponsiveness, Punctuality, Quality, Value
Susie Lay ★★★★★ 6 years ago
So pleasant to work with very professional and does a great job.
Alexis deGraffenreid ★★★★★ 3 years ago
super people !!! super company, fast , friendly, knowledgeable extremely professional!!!PositiveResponsiveness, Quality, ProfessionalismServicesHeating system repair
Melissa Maci B ★★★★★ 3 years ago
Love them they have been so helpful
Jennifer McKim ★★★★★ 6 years ago
Working with us on the bill ... good ppl
World Wide. ★★★★★ 3 years ago
Fast,efficient,got the job done.
Michael Thompson ★★★★★ a year ago
Great service!
Eddie Phillips ★★★★★ a year ago
Nice and fast on a bid
Andrew Koehn ★★★★★ 2 years ago
Very professional and responsive! … More
Alice Mader ★★★★★ 6 years ago
On time and great service
Tom ★★★★★ 4 years ago
The best around, bar none
Roger Martin ★★★★★ 4 years ago
Good people to work with
Doug Walker ★★★★★ 5 years ago
Good service and quick
Katrina Schultz ★★★★★ 4 years ago
Thank you for your time
Debbie Macomber ★★★★★ 6 years ago
Great service!

10 Year Extended Warranty

10 Year Extended Warranty

Testimonials

What Our Clients Have to Say

Matt Anderson

Peter Whipple

News-Journal

Bill Kramer
McDonalds

Karen Coats

Thomas W. Brown

Gary and Cindy Peterson

Hugh Heller

Melinda

Rick Berry

Bob Hoylman

Vicky Chamber

Contact

Need Service?

(417) 926-4045

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